Chesley Mae Design’s pieces are handmade and can be delicate in nature. Please care for you jewelry by avoiding moisture when possible and keeping it in a secure place between wears. Avoid direct exposure to oils and perfumes.
Many times mixed metals are used. For example, Brass is a metal that develops a natural patina over time. Luster can be restored by using a metal polishing cloth. Do not clean with chemicals, but we suggest wiping with a damp cloth and dry afterwards. The shape and coloration of natural stones varies, and will not appear identical to items seen in photographs
All items are made by handmade and ship within 5-10 business days from purchase.
All domestic orders are shipped via the United States Postal Service with tracking. Delivery times range from 2-9 days.
We do not refund for lost packages and are not responsible for items not received due to an incorrect shipping address.
Exchanges and refunds of items in unworn condition are accepted within 5 days of receipt. Please send an email to firstname.lastname@example.org that includes your name and item before shipping your return. Shipping for returns will not be refunded. Note that you will not be credited for a return if:
Repairs are accepted and may be subject to a fee, depending on the type of damage.
For repair inquiries, please email email@example.com and include your name, photo, and description of damage, and proof of purchase. All repairs are subject to shipping charges.
Chesley Mae Designs reserves the right to deny any unreasonable repairs, refunds or exchanges.